Final Solution
The end result is a Member Journey component integrated within the current Maddy portal that pushes benefits personalized to the member’s needs and then walks them through their next steps. Allowing members to focus on their journey without becoming overwhelmed, and/or confused. This will not only increase member’s health, and satisfaction, but also directly improving the overall cost savings amongst the member and employer groups. Empowering members to better navigate the healthcare landscape through Maddy.
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